Intellibid appears to freeze when selecting items in takeoff.

          When connected to a dual display and then disconnecting one of the monitors, the next time you go into 'Takeoff' in IntelliBid, and attempt to take anything off that requires quantity prompts, the software appears to freeze and the quantity dialog window doesn't appear.

NOTE: Updated procedure, use Procedure 2 only if this method doesn't work.

PROCEDURE 1:
1. Start Intellibid.
2. Attempt to take off an assembly, choose assembly groups and click the "takeoff" button. At this stage the software appears to be stuck.
3. Hold down the windows key (between CTRL and ALT on the left side or beside ALT and the cursor button on the right in most cases) and press the left or right directional keys multiple times. If one doesn't work try the other, at that stage chances are the takeoff quantity prompt will appear.
4. Take off the assembly, this will set the software to remember the new position of the window.

PROCEDURE 2:
WARNING: This procedure should only be performed by your IT personnel or a ConEst Support representative.

This issue may occur if you have changed your monitor, added additional monitors, or changed your existing video card.

1. Close IntelliBid and run the following script below against the IntelliBid SQL Database (change the 'userid' in the first query to the 'login' name for the user before running the query)

Select * from COM_Contacts where USER_ID ='userid'

2. Be sure to make note of the 'contact number' of what is returned as it will be needed in the next query.
3. Run the query below against the IntelliBid SQL Database. Be sure to replace 'x' with the 'contact number' returned from the first query.

update GEN_UserSettings set value ='{X=250,Y=350}' where form ='quantitydialog' and Contact_Number=x

4. Open IntelliBid and try the calculator again.