When you first plug in a USB key for any of the Conest Software, you first need to install the Keylok drivers.
Go to https://www.keylok.com/support/install-utility-download
Download the install.exe
Run the install.exe
For the options Dongle Type choose
KEYLOK 2 (USB w/Driver)
For Installation Type choose
Stand alone
Click Begin install and follow the prompts.
Reseat your USB key and open up the software
If you should have any difficulties reach out to support
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