If when attempting to log into the cloud using the V2cloud app, you recieve the above error, the most likely cause is that Windows 10's default remote desktop app is not properly configured.
Resolution:
1. Open Windows Settings by clicking the windows key and clicking the gear icon.
2. Select "Apps and Features" from the list of options.
3. On the left-hand options column, choose "default apps"
4. At the bottom choose "default apps by file type." Note: This will take a few seconds to load.
5. Scroll down until you find the .rdp file type.
6. Click the app selection and choose "Remote Desktop Connection" as the default.
Comments
0 comments
Article is closed for comments.